I never found my niche

I enjoy reading mystery novels. Even more if the main character is a female. Even more if the plot involves some kind of “headology” — that intriguing mish-mash of psychology and shamanism, magic and wishing. (Granny Weatherwax is what I consider to be the model for practicing headology, but I’ve posted about her before and that’s off the topic of this post.)

I am thinking about niches and headology (two rarely connected topics) because I just finished the novel Night Angel, which applies various kinds of headologies to the process solving a murder mystery that involves a group of former 1960 Haight-Ashbury roommates.

I never lived that hippie life except in occasional free-flowing fantasies that I knew would probably not be as satisfying if played out in reality. But that didn’t stop me from fantasizing.

In the 1960s, I was married with children and living in a rural suburbia; I believed that had I not been living the responsible life, I might have been on some Magical Mystery Tour of my own, taking the Electric Kool Aid Acid Test. But I never even had a puff of pot back then. (Oh wait, yes, once, when a cousin who was married to a prison guard gave me a joint to try. Never having even learned how to smoke a cigarette, it was a failed secret experiment for me.)

If housewifery was not my niche, neither was hippiedom. Decades went by without the feeling that I had finally found where I was supposed to be in the world. I simply made the best of wherever I found myself. I guess that I am still doing that.

I look back and see myself as sort of a wife, sort of a mother, sort of a poet, sort of an activist, sort of a bureaucrat, sort of a dancer …. so many sorts, but no real niche, no place of grounding.

Maybe I found this Night Angel novel intriguing because each character seemed to have his or her own consistent niche.

My late once-husband had a very definite niche: He was a writer. He once said to me that everything else was just sawdust. He lived to write. He had found his niche.

Alongside my new La-Z-boy recliner is a box with 700+ pages of a typewritten novel of his that our son is self-publishing for him posthumously. It will be available soon to the public.

I want to read it because he often wrote with a strong sense of the power of headology, and his female characters were always forces of nature. But at the moment there is something in me that is envious of his niche — resentful, even. His niche has manifested into legacies that will go on without him.

You need a niche to leave a legacy.

I never found my niche.

Unless it’s late night blogging.

on mysteries, miracles, and metaphors

This afternoon, as the kid from next door sat on our front steps playing Mine Craft on his iPod, my grandson stood nearby, tracking the flight of our resident red-tailed hawk. Suddenly the hawk loosed a feather, and my grandson watched as it caught on a tree branch, and then let go, and finally landed in his waiting hand. He ran into the house shouting that he caught a hawk’s feather, wanting to share this miracle with the world.

Two kids, roughly the same age. One is home schooled. Easy guess, which one.

So, you could say that my grandson, Lex, received a message from his totem animal. Such is the spirit mystery of the natural world.

While the rest of the family is planning and preparing their vegetable garden on the more fertile side of the property, I have commandeered the side of the yard where the pervasive roots of the ancient maple that was destroyed during the Snowpacalypse two winters ago make it impossible to till soil or grow anything. tree stump Poppies have already spouted in the main stump container, and my mini calla lilies that spent the winter in the cellar are generating buds under the soil of the other.

I emptied the shed of all of the big pots and have begun a kind of container garden that will include herbs, flowers, and all kinds of tomatoes. And garlic. Lots of garlic. The pots are lined up along the nearby fence, which gets sun all afternoon. secretgardenThe soil there is not great, but hostas and wild violets seem to be happy there. I planted three sunflower seedlings and some Creeping Jenny and have lined up the pots, some of which already contain herb and flower seedlings. It is not yet the configuration I want; I will have a better sense of the aesthetics as the bloomings emerge.

In a month or so, it will be fun to compare this photo with one that boasts a more colorful and thriving container garden. There will be some re-arranging and adding to. My projects, be they gardening or knitting or sewing always seem to be continuous ones until something out of my control puts an end to them. Sort of like everything in my life. Circles. Now, there’s a metaphor.

buddhaI’ve been looking for some kind of statuary around which to focus the container garden. For the moment, I’m using a cairn that I found (oddly enough) at Home Goods. We already have a Buddha in a little meditation spot in a shady part of the yard.

In the meanwhile, the family continues work on the addition to Lex’s “fort.” (Original structure is on the right of the addition.) It’s going to be a fun summer around here.
multifort

Insomnia

It’s one of those nights when my body can’t lie still.  So it’s a good time to try out blogging from my new phone pad — lying in bed, Simon and Garfunkel playing in the background because I’m feeling nostalgic for a time that I romanticized even more then than I do now. 

It’s too slow going on this flat screen keyboard. If I’m going to do this I’m going to have to get a little keyboard.

I’m wondering what ever happened to Art Garfunkle.

This is a test. 

the best mother’s day present under $25

I’ll admit that I am writing this because there’s a contest at nerdwallet.com. I don’t know whether my suggestion falls under “service” or “purchase.” I would think both.

I can’t imagine any mother who would not just swoon at the thought of getting a chair massage. Whether you’re a young mom hauling around a baby or toddler, a typical mom keeping up with household chores while also (or not) holding down a job, or an empty nester still carrying around the weight of family cares, your shoulders and upper back can always use some TLC.

Even an enterprising offspring might have a little trouble tracking down a place to get his/her mom that 20 minutes of nirvana, but it can be done. Fitness centers, spas, and Senior Centers sometimes offer them. Sometimes massage therapist offices do. You have to call around. But it’s worth every minute and every dollar spent.

I am lucky. My neighbor, a massage therapist, does them in her home. I think I’ll give myself one for mother’s day.

chatting with China

[NOTE: If you have landed here before reading the previous post, please go and read it first.]

This post tells the end of the story I began in the previous post. It is a story with an ending that I didn’t expect, a story with an opportunity for learning on all kinds of fronts. I begin this post by saying that I cancelled the PayPal claim. But that’s not the end of it all.

There are three participants in this chat — me (the American consumer), staff of UPlay (the manufacturer of the unique phone/tab I bought), and staff of JSXL Technology (the online distributor from whom I bought the device). Two of us, I think, came away from this “chatty” business deal a little wiser about how to communicate with others and how to do business in a way that satisfies both consumer and product provider/s.

The communication issue here was not triggered by national culture or language. It was about attitude and trust. It was about civility. It was about respectfully listening and responding. It was a lot about good business practices and how to build and keep a customer base through good customer service (or the opposite). It also was about how to behave as a decisive consumer who doesn’t always know the right questions to ask when it comes to technology.

I am not a distributor or a marketer, but I am a thoughtful (if somewhat impatient) consumer. In many ways, I am a good example of today’s global consumer: I have a good idea about the product I want; I know how to use the internet to research my options; I expect complete and accurate product and ordering information on e-commerce websites; I order online from a global market. And, like the usual “shop-from-store-to-store-and-deal-with-store-clerks shopper, I expect my product questions to be answered thoughtfully and politely.

I could have been better at my consumer chatting; UPlay staff could have started off better; JSXL Technology has a big #FAIL, right up to the very end when I was still figuring out if and how I should return the phonepad I ordered from them. Bad attitude and bad customer service does not build a business or consumer trust.

JSXL Technology is a brand new e-commerce site, less than a year old. (My bad for not noticing this right away, but they were the site that offered the UPlay phonepad I wanted. The UPlay site itself did as well, but I gave up trying to figure out how to order from them.)

While JSXL might have a good website and know technology, they are worse than worst at knowing how to run a consumer-dependent business. They have a lot to learn and obviously (as demonstrated through their email conversations with me, their consumer) know less than nothing about how to deal with their customer’s questions. My advice is to not buy from them until they have more experience as an e-commerce business; they are hell to deal with.

That leads us to the other chatters and what we might have learned.

I have learned that I have to be more patient and accurate about explaining what it is I am asking about. Part of the problem is that you don’t know what you don’t know. And phrasing a question about a technology problem in a way that will get you the answer you need is severely hampered when you don’t know what you don’t know. (You know?) I don’t know what I can do about that, but I think I might want to get into my more patient “educator” mode when dealing with unhelpful, arrogant, (supposedly) consumer support staff. This time I lost patience, stopped trusting, and entered my warrior mode.

Lastly, UPlay staff, who resolved the whole issue by finding a way to return the phonepad for a reasonable postage cost.

And so here is the unexpected end to the story:

I have decided to keep the phone/pad — despite a really wonky boot-up process and the problems with time-outs when trying to download anything. I still don’t understand why the “Android drivers” come up as downloaded but uninstalled (Code 28) and don’t know if the mobile phone component will work when I eventually get to T-Mobile and get a SIM card and a plan. I’m hoping that the UPlay staff will explain what I still don’t understand and will answer future questions should they come up.

Meanwhile, I have successfully installed an SD card and used the camera; the GPS works; I have downloaded Words With Friends, OverDrive Media Console, Kindle for Android, and a few other apps I use. All of that is working. I am trusting that it will continue to function as I need it to. And I am trusting that UPlay consumer support staff will give me some advice if I run into function issues.

It’s a very cool little device, a whole lot cheaper than the ones I read about that soon will be reaching the American market.

I have not yet tried to download into the phonepad what I need to blog through WordPress. While I’m writing this on my HP Pavilion Notebook with a 17 inch screen, who knows that but soon I will be blogging from my 7 inch UPlay phonepad gen 3. (But first I will have to buy a keyboard case to make it easier; I found one, online, of course.)

I’m the kind of consumer you want to be nice to, young JSLX Technology. I hope that this all has been a valuable learning experience for you.

It has for me.

[UPDATE: Countless email back and forth with uPlay did not provide any solution to the problem of why, even sitting right by the wifi router, connecting to websites and downloading continued to frequently fail. They didn’t know why; I should send it back and they would check it out. Instead, I decided to do a “restore to factor settings.”

And that solved the problem.

It makes me wonder if the folks at the seller’s site put in a setting or something that wound up causing a problem. So, the uPlay phonetab is in play. I haven’t yet activated the mobile phone part of it or purchased a smartphone data plan. I’m still experimenting with all the features of the tablet component, which are impressive.]

patience, persistence, PayPal and the Yellow Brick Road

Let me begin by saying, upfront, that this is all about the unlocked Uplay phone/tablet that I bought online from JSLX Technology. It is a global market, after all, and, while I usually buy from American companies, this device was just what I was looking for at a price I could afford.

This story has a beginning and a middle; it does not yet have an end, and I’m hoping that posting this on my blog might help to end this frustrating saga in a just and fair way. Any advice from techies or others, after reading through this whole post, will be greatly appreciated.

I have spent the past two weeks attempting to, and finally actually, contacting both the seller and the manufacturer because the damned thing has a variety of issues, mostly, I believe (and so does the computer repair place I brought it to) because the drivers, while downloaded, are not installed and the tablet offers no way to install them.

So, I am now on that interwebs Yellow Brick Road, slogging through e-mailing territories lined with various conversational pitfalls, detours, dead ends, and side paths that are designed to wear me down. BUT, as that Lilith logo in my right sidebar proclaims: “She is that which will not surrender.”
Lilitu

Yes, I could send the device back to China, but, according to DHL and UPS, it would cost me $180 to do so — more than I paid for the damned thing. And that’s how the company asks you to send a return. So, that’s not an option.

Yes, the manufacturer and seller could possibly send me a driver installation disk or some instructions on how to install the drivers, but they are refusing to do so. I don’t know why, except that they keep insisting that there is nothing wrong with the device and there are drivers downloaded in it. (As you will see from the screen images posted below, the drivers are there but they are not installed and the device offers no way to install them, making the device function like something out of the very early ages of this technology.) Even with an excellent wifi signal, trying to download anything via the browser takes so long that the servers time out. Navigating anywhere in the device is worse than trying to get to the Land of Oz. That’s certainly not what their website PR indicates. This is a young company, and it surely needs more work before it can compete in the global marketplace.

I started a PayPal dispute and got nowhere, so I escalated to a claim, which is under review. One reason for this post is so that I can send PayPal the URL and give them all of the details that way.

The devil is, indeed, in the details, and the details are in the screens that come up when I connect the UPlay phonepad with my HP Pavilion Notebook PC so that I can see what’s in the tablet’s folders. These are details that can’t be argued. (What can be argued, and are being argued, are my experiences not being able to download stuff like the Kindle Android app, and of other downloading efforts timing out even though the wifi signal is excellent. Maybe it’s that driver problem; maybe the device is simply a LEMON.)

So, what I am doing is documenting, via screen images, attempts to prove to the seller and manufacturer that the Android drivers that are supposed to be installed are NOT INSTALLED.

Any techies (American,Chinese, Indian…whoever…) reading the following — please tell me if I am wrong and, if so, what I might be able to to do get this problem fixed.

The first thing I do is go into Control Panel, and then Devices. This is what the UPlay phonepad appears as. There is a yellow exclamation point by the device, which comes up as an MP3 player. (My iPhone comes up as a camera, so I understand how that works.) I’m assuming that the yellow exclamation point means “Whoa! There’s some problem here! Check it out!)
1device

So, then I click on the device and see that there is no general information for it. Well, OK. I go on from there.
2devicegeneral

Next is device functions. There’s a whole list of Android drivers listed ALL WITH YELLOW EXCLAMATION POINTS. There are also other functions without the exclamation points. Obviously, there has to be some reason why the Android drivers are highlighted as problematic, right?
3devicefuntions

AHA! Click on an Android and you get a CODE 28 MESSAGE THAT THERE IS NO DRIVER INSTALLED!!!
4driversCode28
Here is information about the Code 28 message, which includes:

Code 28 is a device manager error indicating that the drivers for a given hardware device are not installed. This error means that a previous attempt to update the driver failed or a driver was uninstalled for a given device but was not replaced/updated. This error prompts you to reevaluate your driver installation and reinstall the driver if necessary. In most cases, reinstalling the driver will fix the problem

OK. So, let’s try a fix.
6apply_fix

UH OH. NO STRAIGHFORWARD FIX. Windows can’t find a way to install, and the internet can’t find a way to install.

Well, maybe there’s a file somewhere in the device that’s an installer.
7browsefiles

Hmm. There are two drivers listed.
8android_install

OK. Let’s click on Android Driver. Well,that’s all well and good, but where do I go from there to install.
9install_android_driver

This is where my expertise wanes. I don’t know what these files are, but I click on one that looks promising, anyway.
11cant_open_file

Hmm. Let’s try this.
12free_file_opener

No, I don’t think I want to take a chance and go this route. Here’s where my knowledge of this stuff stops. So now what?

It is the responsibility of the seller or manufacturer to provide me with the capacity to install the drivers. Otherwise, the device is defective and they are the liable parties. IF they do that and the drivers are installed and the device still doesn’t work, then it is a LEMON. Do I have to suck up the cost as a bad purchase, or are they still liable?

ADDENDUM: After another unhelpful response from the seller, I will explore some cheaper cost of returning the device. They do have a return policy: will pay between $9 and $25 toward the return shipping cost. I believe that should get the $25, but their decision will be based on whether they think anything is wrong with the device or if I am returning it “just because I didn’t like it.” By now, I don’t trust them to care at all about fairness or truth.

I waged my battle as though with the wind. There’s no getting any satisfactory fix from them.

And the truth is that this is a device that looks good on their website but is a real lemon. And their customer service sucks as well. AFLE for me.

[NOTE: Go to the next post to read the end of the story.]

addictions

I’ve never smoked. I don’t drink because it bothers my GERD.

But I’m addicted to sneakers.
moresneakers

Left to right:
Top row: light weight Rockport walking sneakers; old worn out Easy Spirit slip-ons that I use for gardening; dance sneakers with suede soles that I hope I will use again for NIA

Middle row: cheap Champion slip-ons; my favorite old Rocket Dog slip ons with velcro that are almost worn out; new plaid Sorel sneakers that irritate the back of my heel but I love the plaid

Bottom row: Keds; Keds stretch; second favorite, Dr. School’s slip-ons

I’m also addicted to denim jeans, gray and blue and black; cotton, blend, and stretch; knit and woven; boot cut and straight.

I live in jeans and sneakers. I just need more places to go to wear them.

footloose (or not)

swing0001Almost twenty years ago, I was a pretty decent intermediate ballroom dancer. When the New York State Museum, where I worked in administration, was holding a fund raiser centered around a 1940’s exhibit, they asked if Dan Molloy (a museum scientist and ballroom dancer) and I would do a swing dance performance. This is a rehearsal shot; somewhere, I have videos of our performance and of a television promo that we did for the event. That’s “videos” as in “you need a VCR to play them”. Who has a VCR any more?? Not me.

I put a lot of miles on my feet in those days. By the time this photo was taken, the heels on my dance shoes had gotten considerably lower than they had been during my disco days, when I danced in heels so high that I now marvel at how I ever managed those intricate Latin Hustle steps. (No, I’m not in that video.)

That was then. This is now.

chairMy brand new La-Z-boy glider recliner arrived yesterday. I’m in love. And so are my feet — especially my left knee, which hurts all of the time. I do have an appointment at an orthopedist, but I couldn’t get in for another couple of weeks.

I really haven’t had a comfortable chair in which to relax since I moved here several years ago. It’s a small space, and I had to do some saving and thinking and shopping. I couldn’t have found a more comfortable relaxing place.shoes

Crazy as it is, I still have one brand new pair of ballroom dance shoes that I can’t bear to give up, even though I’ll never wear them again. They have these really sexy ankle straps and a medium high heel. I’m thinking I’ll wear them to my some-day cremation. It seems like a good way to dance my way along to Star Stuff.