This is why lots of ordinary people get so frustrated with the stuff that techies breeze through:
I decided I’d upgrade my McAfee anti-virus program with the new 7.0, which has a firewall as well. Except I couldn’t download the new version until I uninstalled my old one. Except it wouldn’t do a quick uninstall because there were little files stuck in weird places. So I got onto the McAfee site, which was not user friendly in getting help, but I did get to their tech chat person, who finally sent me a six page set of instructions on how to get rid of each file separately (and some might be in as many as 20 times in various places).
Well, being a non-techie 62 year old who gets an Excedrin headache when I have to program a tv or vcr and still haven’t figured out all of the settings on my digital camera, I asked for a refund and went and downloaded Norton with perfect ease.
This is why ordinary people get to hate technology. If I weren’t addicted to blogging, I probably would too.
Mad at McAfee
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